Zacmi’s global service delivers local and remote support when and where you need it the most.
With in-country offices in many countries offering on-site technical support and a highly knowledgeable service team in Parma, Italy, help is just minutes away.
Support can be delivered On site, either by an in-country technician or from the technical support centre in Parma.
Telephone and video support can be used when site visits are not required
Immersive and interactive augmented reality support, using an app or smart glasses, takes video support to another level.
Remote machine interactions via a secure link are available for monitoring and troubleshooting; start-up & process streamlining; uptime optimisation; and software patching, updating & enhancement.
Your uptime, quality and efficiency are what drive us here at ZACMI. If we can deliver maximum performance and total peace of mind, while maximising your O.E.E., we will have kept our promise to you!
GLOBAL SERVICE PARTNER
ESKO (AUSTRALIA + NEW ZEALAND)
Mr. David Gearing – Director & Sales and Marketing Manager
53-7 Dalton Rd, Thomastown, Vic 3074, Australia
+61 3 9464 5611, firstname.lastname@example.org
- Direct marketing
- Technical sales
- Technical service support
- Aftersales support for spare sparts
Mr. Jose’ Diaz Wolfmann – CEO
Lo Fontecilla 102 , Of 1005, Las Condes, Santiago De Chile, País Chile
Phone number: +56225442528, email: email@example.com – firstname.lastname@example.org
- Promote sales, technology and solutions that Zacmi can deliver in the Chilean market, either equipment or complete lines
- Develop clients and solutions together
- To give pre and post sale service
- Technical Service in the country
- Inform what is required by ZACMI
FLO MECH (ENGLAND)
Mr. Andrew – Elderkin- Sales Director
Mr. Stuart Elderkin – Manager Director
Flo-Mech House, Paxton Road, Orton Goldhay, Peterborough, PE25YA, England.
Telephone is +44(0)1733 233166, email: email@example.com – firstname.lastname@example.org, web: www.flo-mech.com
- Worked with Zacmi since our formation in 1974 and have supplied many filling applications to customers all across the UK
- Solution from single machines to complete turnkey line
- Sales, project management, engineering, design
- Field service / customer support, spare parts and health and safety departments
- Full 3D scanning services to assist with layouts and installations Over 55 employees within Flo-Mech
TANAMAC CO., LTD. (THAILAND)
Mr. Sirichai Tananimit
328/1,2,3 Onpa Tower, Soi Charunsanitwong 67, Charunsanitwong Road, Bangplad, Bangkok 10700 Thailand, Tel: (662) 8811736-7, (662) 4344193, (662) 4339749 Fax: (662) 4351372
- Machines commissioning, installation, fine tuning
- Routine maintenance
- After sales service
- Our experiences are on vacuum fillers (both internal valves and external valves), piston fillers (both rotary valves and vertical valves) as well as seamers
ZACMI NORTH AMERICA
Mr. Martino Chiefari
Mr. Anthony Divis
Mr. Omar Gutierrez
Zacmi North America, Inc, 3019 Enterprise Drive, Anderson, IN, 46013, USA
- A comprehensive centrally located spares facility
- Permanent technicians in the USA and in Mexico
- Rapid-reaction support
- O.E.E. (Overall Equipment Effectiveness)